Ratings & Reviews
Resident Reviews
|Recommended: NoDisappointing — Hate being BS'd
|Recommended: YesI'm very satisfied, just wish more people would clean up after there pets. — I highly recommend the property
|Recommended: YesPeople are people and money will always be money most or the people here are 👌 — Its a safe place buildings are old and every time they fix one thing it seems to go down hill. I live in an out dated apartment but I like living here. Very convenient and the neighborhood is good. Cars like to speed and have no respect for others in complex. Many neighbors complain about TRAFFIC issues and safty walking on grounds. Most of the area is this way complex should do better. Dog poo should be picked up everyone......thank you
|Recommended: YesIt's quiet overall — It's quiet, the apartments are spacious, and SOME of the leasing office staff is pleasant.
|Recommended: YesExpensive — Is Great place to live if you don’t have annoying neighbor harrasing you, peaking on there balcony and taking pictures everytime I take my dog out or I open my back door. Then will call the main office just make stories. Sometimes you just ignore crazy person. Rather than that is safe place to live. maintenance is great. Especially Sam. Expensive but is worth it. Main office staff is very understanding.
response from property -Maria,
We are very happy to hear that you are happy with your home. We strive to make the resident experience a good one. Please feel free to contact the me in the leasing office to discuss some of the issues you are having. I would like to see if there is some way that I can help.
Thank you kindly,
Kate Mason
Real Estate Manager
|Recommended: YesWe are loving it. Quiet for the most part...very happy and thankful to be here. — I would tell them it is awesome, convenient, reasonable and well run. Staff is easy to talk with, and responsive. Maintenance is great, very responsive and thorough.
Would love to have numbered parking spots, but it has not been too bad.
I can hear my neighbors walking upstairs...sounds like they might fall through sometimes, ha. But it has not kept me from sleeping, so I am getting used to it.
Thank you for your review Susan! We are always so happy to hear positive commentary about the service we provide. Our team strives to provide excellent service and we will continue to do so during the length of your stay with us!
Sincerely,
Kate Mason
Real Estate Manager
|Recommended: NoDisappointed — I first moved in because my rent was reasonable, but to the fact that I moved into an non upgraded model. Three months before my lease was up I was notified that my rent was going up and I had to pay all utilities. I moved into stains and cigarette burns on the carpet and bathroom, as well as the bathroom tub paint coming off, and the paint job is horrible. Again I didn't mind because the price was right, but now it is not worth living here. Nothing is free, from the pool to garbage disposal. Fox Point does have a great maintenance team, and front end crew.
|Recommended: YesThis is the 3rd time living here and it only gets better — Like it was your own place.
|Recommended: NoI am angry with paying for sewer, gas, water trash — I've enjoyed living here the most part. The grounds are kept descent and the girls in the office are very nice. Not happy at all with having to pay all these extra and now I am working on saving my money on moving. I was very content but if I have to pay for these extras, I can be in a house or even rent one.
|Recommended: YesAverage — yes
|Recommended: YesNice, but needs some updates — Not too happy with the curb appeal. I'm not sure why some residents have new white doors and have new screen doors some while other residents still have old tan color doors. All of the old doors and or screen doors need to be replaced as soon as possible.My bathroom fixtures need to placed as well. For the most part its a pretty neat place to live, no real issue here. The pool area is great as well. Everyone seems to be friendly here. I referred a friend here, she loves it.
|Recommended: YesI absolutely love it in this community which why I have resided her for so long. — I often encourage Rowan medical students to stop by the office and ask for additional information, and perhaps a tour, especially for those who are not from New Jersey.
|Recommended: YesGreat — yes
|Recommended: YesLoving my new residence — I just move here last month and I am loving my 2 bedroom home. I have had 2 maintenance request which immediately were taken care of . The neighbors are friendly ,and its quiet. The only complaint ,I have watch tenants on two occasions walk their dog in the back of my apartment which is a nice green grass area poop and it was not cleaned up by the owner. This is an area where little children play and parents walk their little ones so it would be nice if pet owners clean up what their dogs are releasing . On the positive side I have seen others tenants who have their bags when walking their dog and they do clean up.
Good morning, Bernadette, and thank you so much for your wonderful review! We will make sure to address your pet waste concerns and will send a letter out to the community reminding them about picking up after their pets. If you determine the apartment number of the resident not cleaning up, please let us know and we can address it directly. We are so happy that you love living at Fox Pointe! Residents, like yourself, make Fox Pointe a HOME! If there is anything we can do in your home, please don't hesitate to reach out to us! Sincerely, Lindsay Pietsch - Property Manager
|Recommended: YesNeed to do a better job of responding to maintenance requests pertaining to the grounds. — I have taken the time and spent the money in an effort to make the community and the exterior of my unit look nice by buying and planting a flower garden. the rain gutters above the garden are completely clogged and need to be serviced and cleaned. the water pours out of the gutters and into the garden that I have spent time and money to create. It then floods my porch area. I have requested that they be cleaned once already and that was several weeks ago. I am again requesting that they be cleaned. The flowers that I have planted are now almost ruined. If you want your residents to take some pride in their community then efforts should made by the management to do the same.
Good morning, Mr. Viscuso -
I have forwarded your review to our maintenance supervisor who is working on correcting the issue now.
Thanks so much,
Lindsay Pietsch, Property Manager
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